Room reservations are binding upon receipt of your deposit payment. Please make the deposit payment no later than one month before your intended arrival date.
To enable free transfer of your deposit payment, we are happy to send you our international bank details.
Rooms and apartments are available from 15:00 hrs on your arrival day. In the event of arrival being after 20:00 hrs, we ask that you advise us by telephone.
On departure day, we kindly ask you to vacate your room by 10:00 hrs. We kindly ask you to vacate your apartment by 9:30 hrs.
Please settle your hotel bill one day before your intended departure.
Methods of payment:
Cash or debit card [Maestro] (please clarify with your bank that you have sufficient daily limit when abroad), Mastercard, Eurocard, Visa, Paypal
Tourist registration tax for adults, € 1.50 per person per night
Tourist registration tax is not charged for children under the age of 14.
The price for our apartments excludes registration tax / excludes final cleaning
Please note that smoking is not permitted in the rooms, apartments or breakfast room.
Pets are not allowed!
It is possible to book different room categories and apartments! It is not possible, however, to reserve certain standard rooms. The hotel reserves the right to allocate these rooms as deemed best.
Room cancellations are only accepted in writing. Reservations are governed by the Austrian Hotel Contract Conditions. There is no cancellation fee when a booking is cancelled three months or more before the intended arrival date. Cancellations made up to one month before the intended arrival date incur a cancellation fee equal to three days stay. Early departure, late arrival and/or cancellations made less than one month prior to the intended arrival date incur a cancellation fee of 80% of the booked sum.
In the event of early departure, you will be charged the full rate for your intended stay excluding tourist registrations tax and breakfast. We recommend taking out travel cancellation insurance.